Fragile Items
Specimens should ship carefully packed, insured when appropriate, and clearly marked with handling expectations.
Operations
Placeholder policy for domestic launch shipping, fragile object handling, apparel returns, damaged packages, and one-of-one specimen rules.
Specimens should ship carefully packed, insured when appropriate, and clearly marked with handling expectations.
Final policy should cover size exchanges, unworn condition, return windows, and production partner constraints.
One-of-one objects may require stricter return rules, condition documentation, and damage review before refund approval.